How We Get to You
Mettawa sits about 9 miles from our shop in Northbrook, which puts it on the outer edge of the area we cover from here. We don't keep a second location or a crew stationed in town, so every job starts with a truck loaded before it leaves Northbrook. That's worth knowing if you're comparing us to someone who claims a local address in Mettawa itself - we're honest that we drive to you rather than already being here.
The drive matters less for scheduling than it does for what's on the truck. Because Mettawa is a small pocket with only 237 households, we don't get the daily call volume here that we get in denser parts of the territory, so we plan the parts we bring based on what a call describes rather than what's typically needed on a given street. If a job needs something unusual, that can mean a return trip, which we'll tell you up front rather than guess.
